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Electrical · Service

Fire alarms & emergency lighting — designed, installed and certified.

Design, installation, servicing and certification of fire alarm and emergency lighting systems to BS 5839 and BS 5266 for industrial and commercial sites.

BS 5839 / BS 5266Design · Install · ServiceDigital certificates

What we do

The service in plain English.

Life-safety systems are the ones that must simply work — and that's not the moment to discover a fault in the wiring, a battery at end of life, or an emergency luminaire that hasn't been tested in a year. Lutrom designs, installs, services and certifies fire alarm and emergency lighting systems for industrial, commercial and educational sites across the North West. On the fire alarm side, we work to BS 5839-1 (non-domestic premises) and BS 5839-6 where residential is in scope. On the emergency lighting side, we work to BS 5266-1 and BS 5266-8. Every system we install is designed for your building's actual risk profile and occupancy — not sized off a rule of thumb — with cause-and-effect matrices, zoning strategies, and lighting design calculations produced up-front and shared with your Fire Risk Assessor for sign-off. Existing systems are covered by a service and test contract that follows the exact statutory testing intervals: weekly, monthly, six-monthly and annually for fire alarms; monthly function tests and annual three-hour discharge tests for emergency lighting. Every visit produces a digital certificate you can share straight to your insurer or landlord.

What's included

Every job covers the following.

  • System design to BS 5839-1 (fire) and BS 5266-1 (emergency lighting) — L1 through L5, standby duration to spec
  • Cause-and-effect matrix and zoning strategy shared with your Fire Risk Assessor
  • Installation of addressable and conventional panels, detection heads, MCPs and sounders
  • Emergency lighting design and installation — self-contained, central-battery and inverter systems
  • Servicing to statutory intervals — weekly, monthly, six-monthly and annual — with digital certs
  • Fault-finding on existing systems — panel faults, ground faults, false-alarm investigation
  • Battery replacement, sensor cleaning, luminaire replacement, panel firmware updates
  • Fire alarm cable renewal — enhanced (FP200/FP400) or standard, replaced to current spec
  • Handover pack: design drawings, zone plans, commissioning cert, log book, annual test schedule

Who it's for

Common on these sites.

Our approach

Survey. Quote. Deliver. Sign off.

01

Design or survey

For new builds we design the system from the drawings. For existing sites we survey what's there, map the zones and identify obvious defects or non-compliance items.

02

Written proposal

You get a clear scope, a fixed-price installation quote or service contract, and — where a Fire Risk Assessment recommendation has been quoted against — a note referencing the FRA item so your compliance file stacks up.

03

Install or service

Installations are done to programme with weekly progress notes. Service visits follow a published rota per statutory frequency, and any faults found are flagged the same day.

04

Cert & log book

Every visit closes with a digital certificate and a log-book entry. On installations you also get the design pack, zone plan and commissioning documentation.

How we price this work

No surprise invoices.

New installations are fixed-price against an approved design. Service contracts are priced per device count and site geography — a small commercial unit with 30 devices, or a multi-building education campus with 800, both get an itemised quote. Reactive callouts to existing systems are quoted before we dispatch. There is no per-callout surcharge if you're on a service contract with us; without one, callouts are priced at our standard rate plus mileage.

Coverage

Where we deliver this service.

We deliver fire alarms & emergency lighting — designed across the North West of England — from our Northwich base. Same-day dispatch for callouts and scheduled visits for planned work.

Service FAQ

What clients ask before they call.

Which category of fire alarm system do we need?

It depends on your Fire Risk Assessment. BS 5839-1 defines categories from L1 (full detection everywhere) down to L5 (localised) and M (manual-only). Most industrial sites end up on L2 or L3; commercial estates and schools are usually L2. If you don't already have a category recommendation from your FRA, we can survey and suggest — but the FRA is where the definitive answer sits.

How often does the system need testing?

For fire alarms under BS 5839-1: weekly manual call-point test by the responsible person, six-monthly service by a competent contractor, and an annual full inspection. Emergency lighting under BS 5266-1: monthly function test, and an annual three-hour discharge test. We schedule these into your service contract so nothing gets missed.

Can you take over servicing on a system someone else installed?

Yes — this is very common. We survey the existing system on the first visit, document what's there, note any legacy defects and put a corrective action plan in your hands before we take over routine servicing. There's no requirement to change panel manufacturer to have us service it.

What about false-alarm investigations?

False alarms are expensive and, past a certain frequency, they train people to ignore the alarm. We investigate root cause — dirty sensors, incorrect sensitivity, wrong device type for the environment, poor cable installation — and recommend remedials before the next false alarm costs you an evacuation.

Do you handle emergency lighting as well as fire alarms?

Yes — they're usually installed and serviced by the same team, on the same visit. Where an existing supplier only does one, we can take over both under a single contract.

Can you handle out-of-hours work for schools or retail?

Yes. Schools tend to want the annual discharge testing done during holidays; retail estates want it out of trading hours. Both are booked in advance with the out-of-hours premium priced up-front.

Talk to us

Got a project, a survey or a compliance deadline?

Talk to a working engineer — not a call centre. Every enquiry gets a same-day human reply.

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